The red-hot guide to getting things done

Posted on 01. Nov, 2009 by Rob in Computing, Cuttings, John Brown, Technology

It’s training day and Ian the IT manager is in the hot seat. What words of wisdom does he have to pass on to his IT newbies?

Ian the IT Manager article, Orange Business Matters, November 2009

Ian the IT Manager article, Orange Business Matters, November 2009

We believe our employees can solve minor problems for themselves, which is why we give them access to Bitesize. It’s a virtual helpdesk that gives answers to common problems and it saves a lot of downtime.

They don’t have to wait for a fix. That frees up our time to sort out any major disasters and get on with other jobs like rolling out the improvements and upgrades that actually help the company make money

You can read the rest of this article by signing up for the Orange Business Matters e-newsletter – and you don’t need to be an Orange customer to join.

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Tags: business matters, getting things done, gtd, helpdesk, orange

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